For delivery in the United States, First Class is $5.95 per order. Your order will be processed and mailed within 2 business days. (We include tracking numbers for all orders, which we will email to you)
|UNITED STATES||mailed within||in transit for||from ordering to arrival|
|First Class||2 business days||2 - 4 days||4 - 8 business days|
For some products that are customized (engravings for example) the shipping time frame may be a few days longer. About 98% of our products will ship out on a regular schedule though.
For delivery to Canada, First Class is $12.95 per order.
|CANADA||mailed within||in transit for||from ordering to arrival|
|First Class||3 business days||2 weeks||2-1/2 weeks|
For all countries besides the US and Canada, we offer shipping for $16.95 per order.
Note that depending on the country, International shipping can take a little longer time to arrive, averaging 2-1/2 - 4 weeks depending on the destination.
Also note that tracking numbers will normally work to most countries.
The customer is responsible for any customs fees, VAT or import tax charges.
|ALL OTHER COUNTRIES||mailed within||in transit for||from ordering to arrival|
|International||3 business days||varies by location; usually 2 to 3 weeks||2-1/2 to 4 weeks|
Tracking numbers are emailed to the email address entered at checkout. If you don't see a tracking number email after three business days, check your SPAM folder and then email us at email@example.com for assistance.
For international orders, note that tracking numbers will update slowly once the package has been shipped. Please email us at firstname.lastname@example.org if you think your package taking longer than 3-4 weeks to arrive and we will be happy to help research it for you.
How Are Products Packaged?
For all orders your jewelry will come packaged in a yellow or white package with bubble wrap throughout the inside walls for protection while in transit.
Haven't Received Your Order?
If your order comes back to us due to an incorrect address etc, we will attempt to contact you via email or phone (if provided). After several attempts, if we do not hear from you within 30 days, we will issue a store credit in the amount of the original purchase minus shipping.
If you do respond in 30 days and provide us with your correct address, we will gladly send your order out again with no extra charge.
Please note that all shipping labels print automatically. The address will appear on the label exactly as the customer entered it at checkout. Please take the time to carefully look over your address to be sure it is correct and complete. If you have an apartment number, building number, lot number etc, it must be entered in order for your package to reach you.
How Do I Track My Order?
You can track you order by going here: https://www.bellasyard.com/apps/trackorder and putting your email and order number in or putting your tracking number in.
Any questions can be sent to us at email@example.com or call us at