Frequently Asked Questions

For orders in the United States they take about 4-6 days.  For orders to Canada it normally takes 2 weeks.  For all other countries shipping is usually 2-1/2 to 3-1/2 weeks depending upon location.  

We will normally email you tracking details 2-4 days after you placed your order.  

If you have your email address and order # you can go to our tracking page here: https://www.bellasyard.com/apps/trackorder and search for your tracking details.

Once we have processed your order in 2 days we will email you your tracking details. If you have not received them please check your Spam folder and if they are not there please email us at support@bellasyard.com.

We will typically fulfill your entire order and ship everything in one package unless we have an item that is back ordered or has an engraving (which will typically be a day or two longer) . If an item isn't available we will reach out to you and let you know it's being sent separately and the time frame you can expect to wait .  If we have not followed up with you or you still haven't received an additional item from your order please reach out to us and we will be more than happy to look into the reason for the delay.  Our email address is support@bellasyard.com.

You can email us at support@bellasyard.com or call us at 1-888-506-2076, your satisfaction is our #1 concern.